No Thumbnails

Hi Joe,

I tried the same RSS feed and I can see the thumbnails on my site out of the box. Please see the image below.

Plase check if you have enabled “show thumbnail if present” under the “general” tab.

Thanks,
Aakash

Hi Joe,

Under “content” tab, can you please set “Fetch thumbnail from page directly” to “no”?

The thubmnail works fine on my test site. There is no reason for it not work.
Can you please create a temporary admin account and share it’s credentials in my contact form? – https://www.aakashweb.com/contact/. I’ll login and what is the issue.

Thanks,
Aakash

Hi,

When the feed item does not have any thumbnail, we can use that option to fetch the image directly from the page.

In your case, the feed item has the image, but not the page. Hence setting “Fetch thumbnail from page directly” to “no” worked.

Hope this helps!

Thanks,
Aakash