Email button isn’t working properly

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September 4, 2012 at 3:24 pm #4680

lenashore
Guest

I am using the Email Button link on this site: http://www.adoptionquestionsanswered.com

When you click on the email button, it does open my email client, but doesn’t include a link to the article. I made sure to upgrade to the newest version 2.4.4, but it still isn’t working.

Any ideas on how to fix this?

September 6, 2012 at 3:32 pm #6027

Aakash Chakravarthy
Keymaster

In my side, the email button works perfectly. No issues here. When i click the button, Gmail opens with the excerpt of the post filled in the MSG box. Thank you.

September 6, 2012 at 5:03 pm #6028

Anonymous
Guest

Huh. Can I ask what browser/version you are using? Maybe it is a browser or cache issue on my end.

September 13, 2012 at 11:07 am #6030

Anonymous
Guest

The problem has been resolved.

Developer take note: The problem was an ampersand. I believe it was even the HTML equivalent. We had an ampersand in the first sentence of the article and the text would just stop at that symbol. Once I removed it and replaced with “and” it worked fine.

(:

October 4, 2012 at 2:29 pm #6029

Aakash Chakravarthy
Keymaster

Its a rare one to have an ampersand at the very beginning of a post 🙄

Anyway happy that the problem is solved.

July 26, 2013 at 8:29 pm #6031

Anonymous
Guest

Hi, this plugin is very nice although the email button opens to a blank page in Version 2.4.9

how to get it to work properly?

Thanks
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Viewing 6 posts - 1 through 6 (of 6 total)

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