[jn_aceart]

Hi,

when I want to open the editor for Follow icons I get a critical error.
https://snipboard.io/UDBCh7.jpg

[Aakash Chakravarthy]

Hi,

Sorry for the late reply and the inconvenience.

Do you still see this error?
If yes, could you please enable debug log like below and open the editor again?
The debug log will have some info regarding the error.

Otherwise, right click “open editor” -> inspect element -> you will see a HTML tag with a lenghty value just above.. Double click and empty that value. Save the settings.

Reopen the editor and it should work.

Thanks,
Aakash

[jn_aceart]

Hi!
I still have the error.
I did what you said with the open editor and empty the value but now my buttons are gone and the editor still dont work 🙁

Best regards!

[Aakash Chakravarthy]

Hi @jn_aceart,

Strange that the editor is not working yet.
Yes, the instruction I gave earlier will reset the editor.

Also, can you please enable debug logging and observe it for any clue?
You can enable the logging like below.
https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_log

I’m sure there is some conflict with other active plugins out there since there were no similar issue reported.

Would it be possible for you to create a temporary admin user and share the credentials with me for analysis?

You can share your website URL and the credentials in private using my contact form – https://www.aakashweb.com/contact/

Thanks,
Aakash

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