[palingenesie]

Hello there,

Facebook count is not working for new posts, but it’s work for old articles.

– not working : https://palingenesie.com/energie-tout-va-changer-3/
– working : https://palingenesie.com/eoliennes-bougle-scandale-mondial/
– blog root url : https://palingenesie.com

i’ve read the topic https://www.aakashweb.com/forum/topic/share-count-is-not-working-at-all-on-wp-socializer-plugin-please-help/

Credentials are ok and i don’t think the url was changed (slug) and in debug tools, Facebook is showing 75 likes for the url https://palingenesie.com/energie-tout-va-changer-3/

Can you help me to understand what’s happen ?

Thanks !

[Aakash Chakravarthy]

Hi @palingenesie,

Thanks for using WP Socializer. You have a nice website and WP Socializer looks good there.

Regarding the issue this is a known behavior. Facebook recently stopped giving developers the share/like count when it is less than 100. This number is not fixed though. It is simply that when the count is high they send it back or else they return 0.

Please find the explanation from Facebook support here – https://developers.facebook.com/support/bugs/318897266426699/?comment_id=323684205948005

Plugin developers have no control over this, so WP Socializer started showing icon instead of 0. Going forward social network websites will slowly deprecate share counts.

Thanks,
Aakash

[palingenesie]

Hi @Aakash,

Thank you for your reply. We now understand the situation and that there is no problem.

Case closed 🙂

[Aakash Chakravarthy]

Cheers !

[Author]

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