[ColinWalton]

I have now bought Shortcoder Pro, which I hoped would solve this problem but sadly it hasn’t.

Here is the problem again….

Using Query Monitor I have identified PHP error problems as stopping when I deactivate Shortcoder.

I deactivated all of my plugins, no errors.

Then activated each one in turn checking a test page each time.

All worked ok until I activated Shortcoder. Here is the PHP error:

Warning is_file(): open_basedir restriction in effect. File(/en.js) is not within the allowed path(s): (/var/www/vhosts/DOMAINNAMEHERE/:/tmp/) 1 +
wp-includes/class-wp-editor.php:516
WordPress core

Warning is_file(): open_basedir restriction in effect. File(/en_dlg.js) is not within the allowed path(s): (/var/www/vhosts/DOMAINNAMEHERE/:/tmp/) 1 +
wp-includes/class-wp-editor.php:520
WordPress core

Is there anything I can do to fix the error? I am using Enfold theme, but the same happens too using Twenty Twenty One as a test.

Colin

[Aakash Chakravarthy]

Hi Colin,

Thanks for using Shortcoder plugin.

The error you have mentioned looks like a server config.

The error is thrown by WordPress editor module.

Can you please follow the below articles to fix it?

WordPress Warning: open_basedir restriction in effect

https://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths

Thanks,
Aakash

[ColinWalton]

Brilliant! thank you.

The solution is in this link https://bobcares.com/blog/wordpress-warning-open_basedir-restriction-in-effect/

Change the Plesk php setting open_basedir to NONE and refreshing the page has fixed it.

Thank you for the pointer!

Colin

[Aakash Chakravarthy]

Hi Colin,

Good to hear. I’ll mark this post as resolved.

Thanks,
Aakash

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