Forum Replies Created

Viewing 15 posts - 1 through 15 (of 2,108 total)
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  • in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    The latest version v6.3 has been released. Can you please look for this version and check if the issue is resolved?

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Sorry for the delay. I’m adding some more features to the plugin and tests are taking some time. I’m working towards releasing an update on or before Wednesday.

    Thanks for understanding.

    Thanks,
    Aakash

    Aakash
    Keymaster

    Marking this closed as this is fixed in version 6.2

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Sorry for the delay. Please expect a fix this weekend.

    Thanks,
    Aakash

    in reply to: 6.5.1 – Cross Site Scripting (XSS) vulnerability
    Aakash
    Keymaster

    Hi,

    The security issue reported is relatively minor.
    It is fixed in the latest version of the plugin v6.5.2.

    Please update the the plugin to this latest version.

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Thanks for the clarification. From your identification it seems the ACF is loading the calendar in all admin pages which is causing this issue.

    While I work on fixing this issue, can you please temporarily deactivate ACF, set the calendar and activate ACF again?

    I know this workaround is weird, but please try this for now.

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Thanks for the clarification. From your identification it seems the ACF is loading the calendar in all admin pages which is causing this issue.

    While I work on fixing this issue, can you please temporarily deactivate ACF, set the calendar and activate ACF again?

    I know this workaround is weird, but please try this for now.

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Did you get a chance to try the temporary solution?

    Instead of picking a date from the calendar, can you please type out the date in the format? YYYY-MM-DD HH:MM?

    Looking at the screenshot, I can’t figure out what calendar is loaded. It is coming from some other plugin.

    Please try the temporary solution for now by typing the date time in the format above.

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Thanks for using Announcer PRO plugin. Effectively the calendar should not be overridden by any other ones.

    Do you see the calendar like below?

    If not can you please share a screenshot of the picker you see? This will really help a lot!

    Temporary solution:

    Instead of picking a date from the calendar, can you please type out the date in the format? YYYY-MM-DD HH:MM?

    Thanks,
    Aakash

    in reply to: HTML not displaying
    Aakash
    Keymaster

    Hi Dave,

    UFW plugin does not manipulate the widget or it’s contents.

    It displays the widget as is.
    Looking at your issue, I sense the HTML code is stripped due to permission issue or some restrictions when it is saved. Please try with the elevated credentials or see if any securty features are on on your website.

    If I misunderstood, please share more details if required.

    Thanks,
    Aakash

    in reply to: License Reset from old domain
    Aakash
    Keymaster

    Hi Samvitti,

    Like we discussed over email, the license key has expired. Once it is active, you can activate it on your new website.

    Thanks,
    Aakash

    in reply to: Mobile Load on Default
    Aakash
    Keymaster

    Hi @fstairu,

    Thanks for using UFW plugin.
    Like discussed through email, can you please choose the “initial state” option to open?

    Thanks,
    Aakash

    in reply to: Fatal error
    Aakash
    Keymaster

    Hi Lorenzo,

    It seems you have the free version of the plugin installed.

    Please deactivate the free version and install the PRO version.

    This is mentioned in the order’s getting started link.

    Installation

    Please let me know if this doesn’t help.

    Thanks,
    Aakash

    in reply to: Too much empty space
    Aakash
    Keymaster

    Hi Karl,

    Thanks for using Announcer. I’m glad your issue has been resolved. Have a nice day 🙂

    Thanks,
    Aakash

    in reply to: License Expired Message
    Aakash
    Keymaster

    Thanks for confirming!

Viewing 15 posts - 1 through 15 (of 2,108 total)

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