Forum Replies Created

Viewing 15 posts - 1 through 15 (of 2,103 total)
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  • in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Thanks for the clarification. From your identification it seems the ACF is loading the calendar in all admin pages which is causing this issue.

    While I work on fixing this issue, can you please temporarily deactivate ACF, set the calendar and activate ACF again?

    I know this workaround is weird, but please try this for now.

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Thanks for the clarification. From your identification it seems the ACF is loading the calendar in all admin pages which is causing this issue.

    While I work on fixing this issue, can you please temporarily deactivate ACF, set the calendar and activate ACF again?

    I know this workaround is weird, but please try this for now.

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Did you get a chance to try the temporary solution?

    Instead of picking a date from the calendar, can you please type out the date in the format? YYYY-MM-DD HH:MM?

    Looking at the screenshot, I can’t figure out what calendar is loaded. It is coming from some other plugin.

    Please try the temporary solution for now by typing the date time in the format above.

    Thanks,
    Aakash

    in reply to: Countdown failing due to calendar
    Aakash
    Keymaster

    Hi,

    Thanks for using Announcer PRO plugin. Effectively the calendar should not be overridden by any other ones.

    Do you see the calendar like below?

    If not can you please share a screenshot of the picker you see? This will really help a lot!

    Temporary solution:

    Instead of picking a date from the calendar, can you please type out the date in the format? YYYY-MM-DD HH:MM?

    Thanks,
    Aakash

    in reply to: HTML not displaying
    Aakash
    Keymaster

    Hi Dave,

    UFW plugin does not manipulate the widget or it’s contents.

    It displays the widget as is.
    Looking at your issue, I sense the HTML code is stripped due to permission issue or some restrictions when it is saved. Please try with the elevated credentials or see if any securty features are on on your website.

    If I misunderstood, please share more details if required.

    Thanks,
    Aakash

    in reply to: License Reset from old domain
    Aakash
    Keymaster

    Hi Samvitti,

    Like we discussed over email, the license key has expired. Once it is active, you can activate it on your new website.

    Thanks,
    Aakash

    in reply to: Mobile Load on Default
    Aakash
    Keymaster

    Hi @fstairu,

    Thanks for using UFW plugin.
    Like discussed through email, can you please choose the “initial state” option to open?

    Thanks,
    Aakash

    in reply to: Fatal error
    Aakash
    Keymaster

    Hi Lorenzo,

    It seems you have the free version of the plugin installed.

    Please deactivate the free version and install the PRO version.

    This is mentioned in the order’s getting started link.

    Installation

    Please let me know if this doesn’t help.

    Thanks,
    Aakash

    in reply to: Too much empty space
    Aakash
    Keymaster

    Hi Karl,

    Thanks for using Announcer. I’m glad your issue has been resolved. Have a nice day 🙂

    Thanks,
    Aakash

    in reply to: License Expired Message
    Aakash
    Keymaster

    Thanks for confirming!

    in reply to: Feature request
    Aakash
    Keymaster

    Thanks for confirming!

    in reply to: Change Title Link color
    Aakash
    Keymaster

    Hi Patty,

    Thanks for using Super RSS Reader plugin. The reader looks great on your website.

    Please use the CSS below to change the title color. Change red to the color of your preference.

    .srr-title a {
        color: red !important;
    }

    Thanks,
    Aakash

    in reply to: Feature request
    Aakash
    Keymaster

    Hi Sayn,

    Can you please configure the setting below?

    1) Status = Active
    2) Display the announcement = Immediately
    3) Location rules = “Hide in all pages”

    Use the shortcode on your post.

    These are config set in the demo page below.

    Shortcode

    Can you please make these changes and confirm if it helps?

    Thanks,
    Aakash

    in reply to: How to edit the widget?
    Aakash
    Keymaster

    Hi Mark,

    Thanks for using Super RSS Reader plugin.
    It seems you are displaying the reader as a widget.

    Can you please go to Appearance –> Widgets and find the Super RSS Reader in one of the widget area.

    In the widget settings, remove the RSS feed URL which is not working.

    Thanks,
    Aakash

    in reply to: License Expired Message
    Aakash
    Keymaster

    Hi Jennifer,

    Thanks for buying Announcer PRO.

    The error you are seeing is unexpected. Can you please help me with more details to find out what is causing this issue?

    Can you please enable debugging and share the error logs/lines?

    You can enable debugging by following the doc below.
    https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
    – Using a plugin https://wordpress.org/plugins/wp-debugging/

    Please let me know if you any help on this.

    Thanks,
    Aakash

Viewing 15 posts - 1 through 15 (of 2,103 total)

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