[Aakash]

Hi Jason,

Thanks for using UFW – PRO plugin.

WordPress caches the latest version of the plugin and it might take few hours for the change to update. Since the key has expired previously, there might be

Can you please go to Dashboard -> Updates and click the “refresh” button?
This will fetch the latest version for all the plugins.

Please wait for couple of hours for the plugin to be listed on that page.

If in case the plugin still shows the old version, in the “renewal order details” email you can find the link to download the latest version of the plugin. You can download the zip file and upload it manually.

Hope this helps 🙂

Thanks,
Aakash

[Aakash]

Hi Khaila,

Yes it is possible to insert external shortcodes inside shortcoder.
You can also try the same in the free version of the plugin and check if it works as expected.

Hope this helps 🙂

Thanks,
Aakash

[Aakash]

Hi Christoph,

I see that this error is caused by “Divi” page builder.
Do you have it installed on your site?
Can you also please check if it is upto date?

If yes, can you please briefly deactivate it –> configure the follow icons –> enable the divi plugin again?

I verified on my test site with divi plugin and it is working as expected.
Not sure why it is crashing on your side.

Please try and let me know if this works for you.

Thanks,
Aakash

[Aakash]

Hi Christoph,

Sorry for the delay.
I’ll check this and get back to you soon.

Thanks,
Aakash

[Aakash]

Hi Doug,

Yes it is possible. Shortcoder allows you to create a “shortcode” for big HTML.

So if your HTML is working then the shortcode created for it will also work.

Thanks,
Aakash

[Aakash]

Hi Jeff,

We offer 3 types of licenses. Single site, 10 site and unlimited sites. With the specific license purchased, you can install the plugin and activate the license key on the said number of websites.

Super RSS Reader

Feel free to let me know if you have any more questions.

Thanks,
Aakash

[Aakash]

Hi Catherine,

I just saw your website and the announcement worked for me (logged out user) as expected. Glad that you figured out the page was cached.

Have a great day 🙂

Thanks,
Aakash

[Aakash]

Hi Jeff,

No worries, I have extended the download link for your order (the default expiry is 1 year to avoid spam/misuse)

You can continue to use the same link for download.

(regarding the search option, the “magnifier” icon on the top right corner of the page does site wide search)

Thanks,
Aakash

[Aakash]

Hi Adam,

Thanks for using UFW plugin.
I guess you are the using the free version of the plugin. In this version you can target the widget and show/hide on posts, pages, home pages in general.

However in the PRO version, you can create rules on which specific page you want to show the display the popup widget. There are more such rules. You can find them in the page below.

Location rules

In case you are using the PRO version, please let me know what you are trying to achieve. I’ll try to help you with it.

Thanks,
Aakash

[Aakash]

Hi Johannes,

Yes, if the RSS format is incorrect then any reader would display the same.

It is indeed possible to hack around with the code to fetch the date from the feed, but it would be just a workaround.

If possible please check with the feed owner if that format can be changed. Otherwise let me know I will dig through the code and see if something can be done. You might have to keep the plugin without updating.

Thanks,
Aakash

[Aakash]

Hi Franz,

The icons in UFW plugin are displayed using fontawesome icons.
May be the slideshow plugin is also using the same.

If UFW plugin is active, the fontawesome icons are loaded which shows the magnifier icon. WHne it is disabled the slidehsow plugin is not showing it’s icon.

I guess it is better to check with that slidehsow plugin author with UFW plugin disabled to get an idea why this is happening in their plugin.

Let me know if you need any clarification.

Thanks,
Aakash

[Aakash]

Hi Franz,

Can you please use the CSS below to adjust the position?

You can change the number 2em and 3em as you like.

.ufw_pp.ufw_p_br{
    bottom: 2em !important;
    right: 3em !important;
}

Hope this helps.

Thanks,
Aakash

[Aakash]

Hi Johannes,

The reason is that, the “date” is incorrectly formatted in the RSS feed.

Please see the report below.
https://validator.w3.org/feed/check.cgi?url=https%3A%2F%2Fkultusministerium.hessen.de%2Fnewsletter-feed

Example:
<pubDate>Wed, 02 Oct 2002 08:00:00 EST</pubDate>

https://stackoverflow.com/a/22905935/306961

Current format in the feed is,
<pubDate><time datetime="2023-12-19T16:04:57+01:00">19.12.2023</time></pubDate>

Thanks,
Aakash

[Aakash]

Hi Franz,

Please use the CSS below to adjust the padding of the inner widget.
The extra padding is added by your theme.

Using below CSS, you can control the padding.

.ufw_wb_inner .widget {
    padding: 0px;
}

Thanks,
Aakash

[Aakash]

Hi WebM,

The message must be coming from different plugin/theme.

Shortcode does not print that message because there is no code for that.

Can you try the following,
1) Disabling other plugins one by one and checking which throws the error.
2) Is it displayed by your theme?
3) What are the contents of the shortcode?

Thanks,
Aakash

[Author]

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