[Aakash Chakravarthy]

Hi Vignesh,

I’ll check this issue and get back to you.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi @duskglow,

I do not see the plugin active on your website.
I’m ready to help you further.

If you want “full HTML content” to be inserted, then select “Enable rich description” under the “content” tab.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Spiros,

There was no change made to the plugin recently.

1) Was this working before?
2) Did you upgrade any other plugin or made WP configuration changes recently?
3) Can you please check the wp_content/debug.log
4) Review article below to debug this issue?
https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Please share more details on the error I’ll help you out and resolve this issue.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Spiros,

CURL error 28 is a generic connectiviy issue between your server and the external URL ( RSS feed in this case).

Can you please follow the article below and see if it helps in anyway?

How To Fix the “cURL Error 28: Connection Timed Out” (6 Methods)

The plugin had no recent update, so if it was working earlier it should work now too once the server communication issues are fixed.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Gerlad,

PRO version is a standalone separate plugin. Since you have bought the PRO plugin already, please uninstall the free version and install the PRO version using the download link sent to your email.

Please find the installation doc below for more details.

Installation

Once the PRO version is installed you can activate it using the license key provided.
Hope this helps.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Brice,

I believe, the break tags are added by the block editor. I would suggest insert the HTML in a single line.

I agree that the code would be difficult to read for bigger HTML, but if we are using this enclosed content shortcode for bigger HTML then it means the shortcode content need to be optmized to ensure minimal external input.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Brice,

Thanks for using Shortcoder.

We cannot visually write the HTML for the enclosed content.
However you can write the HTML somewhere else and copy paste it between [sc name="myshortcode"] <my html> [/sc]

Below is an example.

Hope this helps.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Rumit,

I’m not sure on that. There should be some external services which generate RSS feed links for facebook and instagram which you can search online.

I can find links like below,
https://rss.app/rss-feed/create-facebook-rss-feed
https://zapier.com/blog/facebook-rss-feed/

Thanks,
Aakash

[Aakash Chakravarthy]

Thanks for confirming. This behavior is debatable. Some people might require the current implementation and some the other.

I might have to include new option to select between this I believe.
I have added this to my todo list anyways and I’ll make the changes after research.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Nina,

From the code it looks like an intentional behavior.
I have sent an email with some code changes to make to it to get as you expect.
Please follow the steps and get the desired output.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Nina,

I tried with my test RSS feed and I see some abnormality. I’ll check further and update.

[Aakash Chakravarthy]

Hi Nina,

Thanks for using the PRO version.

Both the shortcode and widget use the same feed parsing and sorting logic.
There shouldn’t be any difference.

Could you please share the RSS feed with me to reproduce the issue in my test setup?

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Bob,

SRR displays the contents of the RSS feed. Can you please open the RSS feed URL in browser and check if the title and description are different?

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Sepp,

The reported issue is already fixed in v6.3.1. It was a minor issue which causes no leak/loss.

I’m following up with patchstack team to get this resolved ASAP.

Thanks,

Aakash

[Aakash Chakravarthy]

Hi Kevin,

Super RSS Reader is compatible with WP 6.4.1

You should find the widget under “widgets” page. Can you please search for the block with the same name? When you click the “plus” button, it should be listed under the “widget” section.

Below is a screenshot in WP 6.4.1

Thanks,
Aakash

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