[Aakash Chakravarthy]

Hi Minh,

The “multiple messages” feature works as a “slider”.

For the “horizontal scroll” (ticker) to work, please remove all “<-- message -->” tags after switching to “text editor”.

Once this is done, you should be able to pick “ticker” layout.

I’ll make a fix in the next version of the plugin to automatically set this. For now, please manualyl remove the message tag.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Minh,

The “multiple messages” feature works as a “slider”.

For the “horizontal scroll” (ticker) to work, please remove all “<-- message -->” tags after switching to “text editor”.

Once this is done, you should be able to pick “ticker” layout.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Sayn,

Glad that you figured out the cause.

Regarding the announcement beign displayed in multiple lines, you need to ensure there are no “line breaks” or new paragraphs.

You can switch to the “text editor”, remove any <p> tags and ensure the announcements are in the same line.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Sayn,

Yes, you can either upload to imgur.com and share the link or send me an email. Aakash (dot) 19493 at gmail (dot) com

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Sayn,

Please ensure the announcement message is only in one line( visual / code editor)

Please share the page url if issue persists.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Sayn,

It looks like you had multiple messages previously and now you want to switch to ticket layout.

Can you switch to “code editor” and remove all the “< -- message -->” tags?

This should allow the ticker layout.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Kristofer,

I believe you want to open the popup with your own trigger/button.

If yes, then below document should help you configure that.

Custom trigger

Hope this helps.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Daniel,

Sure I can help with the problem.

There are no known issue with the plugin itself.

1) Could you please let me know how the plugin is used ? like is it a widget or shortcode?
2) What are the RSS feed URL you are using in the feed?

I can see wordpress is crashing.
Can you please enable wordpress debugging – https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug_log and let me know?

Thanks,
Aakash

[Aakash Chakravarthy]

Hi @lnki5538,

Sorry for the delay. Yes that would be possible. I’ll look through the code and confirm if I can add it in the next version of the plugin.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi there,

The announcement message cannot be translated using WPML.

However, you can create announcement for each language. Under the “location rules” tab, you can add the “WPML post language” rule to display the announcement on the specific language.

Hope this helps.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Peter,

Announcements will be displayed as per the “location rules” configuration.
If you have multiple announcements in one page, then you can go to “location rules” tab and configure and target on which pages that announcement should appear. This way you an avoid multiple in one page.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi @carlosaleono,

Thanks for using GIW. Happy that you like it.

The error you have shared means that server ran out of memory trying to publish the posts. 30,000 is a lot of posts.

This would happen even when you try to import posts. This is something beyond the plugin’s scope.

My suggestions would be,

To increase server memory – https://wordpress.org/support/topic/fatal-error-allowed-memory-size-126/, https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Or pull the wordpress posts using GIW in small batches in multiple tries. The plugin won’t re-publish posts if it is already there. There should be some progress this way. One all posts are published, then future changes shouldn’t be that memory intensive.

I’m also curious to know your website URL and the github repo if possible to see how the plugin is used.

Thanks,

Aakash

[Aakash Chakravarthy]

Hi Meisam,

On the page below,
https://polyfloriran.com/%da%a9%d9%81%d9%be%d9%88%d8%b4-%d8%a8%db%8c%d9%85%d8%a7%d8%b1%d8%b3%d8%aa%d8%a7%d9%86%db%8c/

I can see the widget box opening fine on both desktop and mobile.

On this page,
https://polyfloriran.com/

I do not see the CSS and JS of UFW plugin loaded.
Like mentioned previously, please check if you have any other plugins (like minification, caching) to not load such CSS and JS styles.

Please see the images below.

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Meisam,

I looked at your website and I do not see UFW’s CSS styles being loaded.

Do you use any caching plugin or any CSS/JS minifying plugin?

If yes can you please configure that and ensure wp-content/plugins/ultimate-floating-widgets/public/css/style.css file is loaded somehow?

Thanks,
Aakash

[Aakash Chakravarthy]

Hi Florians,

Thanks for using Announcer – PRO.
This issue is fixed in the upcoming version of the plugin. It will be released in a couple of days. I’ll update you when the update is released.

Thanks,
Aakash

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