Forum Replies Created

Viewing 15 posts - 241 through 255 (of 1,979 total)
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  • in reply to: Only visible on i

    Cheers!

    in reply to: After update Shortcoder plugin is broken and unusable

    Hi,

    Yes it is a weird issue. This is not expected. Good that it is fixed now. Please do recall if any plugin was recently installed related to this to identify the root cause.

    Thanks,
    Aakash

    in reply to: HTML Javascript Adder

    Hi there,

    Thanks for using HTML javascript adder plugin.

    This plugin is now deprecated. You can use an inbuilt widget like “text widget” to insert HTML/JS/CSS. Hope this helps.

    Thanks,
    Aakash

    in reply to: After update Shortcoder plugin is broken and unusable

    Hi there,

    In Shortcoder v6.3 there is no change made related to this permission. It should behave the same as in 6.2.

    I guess, there might some timeout behind the scenes while registering the shortcoder permissions for the administrator role.

    Can you please install this plugin – https://wordpress.org/plugins/user-role-editor/ and check if “administrator” role has all the “xxx_shortcoder” permissions?

    Thanks,
    Aakash

    in reply to: Only visible on i

    Hi Stahmer,

    I browsed random pages on your website and I can see it on all the pages.

    Could you please share the page where it is not seen?

    Thanks,
    Aakash

    Hi Andrew,

    I see the issue. Looks like there is some challenge in parsing the image from the content.

    I’ll check further and update.

    Thanks,
    Aakash

    in reply to: Update to Shortcode not reflecting on website.

    Hi James,

    That is strange and not possible at all. I’m not sure if we can do a live session considering the random time I work.

    Can you please confirm if the correct shortcode is modified and or correct shortcode is expected to be changed in the posts?

    May be there is some misread between the shortcode’s “display name” and the “shortcode name”.

    If you can share any screenshots, I can identify the problem easily.

    Thanks,
    Aakash

    in reply to: Update to Shortcode not reflecting on website.

    Hi James,

    If the “page” where the shortcode is inserted is “cached” (using WordPress caching plugins) then the page will not reflect the updated shortcode content.

    Please check and share more details along this.

    Thanks,
    Aakash

    in reply to: Не создает Шорткод

    Hi there,

    Could you please confirm if the logged in user has “administrator” role?

    Can you also please try deactivating and activating the plugin again and see if it works?

    Thanks,
    Aakash

    in reply to: The feed is taking a long time to update

    Hi Daniel,

    RSS feeds are cached for 12 hours so that it does not add load to your website servers.

    If you are interested in decreasing the cache time, please follow the answer in the FAQ below.

    FAQ

    Depending on how frequent the source RSS feed itself changes, you can set the caching time.
    Let me know if you have any questions.

    Thanks,
    Aakash

    in reply to: Fatal Error

    Hi Scott,

    Thanks for using Shortcoder – PRO plugin.
    Looks like you have the free version installed.

    Please deactivate the free version and activate the PRO version. Your data will remain intact.

    Installation

    Thanks,
    Aakash

    in reply to: does not retrieve images

    Hi,

    RSS feed mostly contains external links and links to external images.

    Hence, could you please configure the other plugin to exclude such links from scanning/modification?

    Thanks,
    Aakash

    in reply to: CSS Out of wack

    Hi Glenn,

    There is no issue with SRR and the latest version of WordPress.
    I looked at your site and can’t guess what might be the reason.

    Looking at the source code of your site, it seems the output of the plugin is modified.

    Expected output:

    On your website:

    Please take a backup of the plugin files if needed, delete it and install again. If you have any administrator or developer who takes care of your website check with them too.

    If you are using the PRO version, please ensure if you are using “custom feed item template”

    Custom feed item template

    Ensure the “title” tag is part of it and the HTML tags are syntactically correct in terms of nesting and order.

    Thanks,
    Aakash

    in reply to: Copy/paste many Shortcodes together

    Hi there,

    Thanks for using Shortcoder.

    Users usually copy one shortcode and paste it in posts or pages.
    Could you please share more details on the use case for copying more than one shortcode?

    Thanks,
    Aakash

    in reply to: Update Shortcode Name & Display Name simultaneously

    Hi there,

    Thanks for using Shortcoder.

    I understand your inconvience.
    The reason is that, sometimes user set display name on their own. So in that case the display name cannot be changed automatically.

    Anyways I’ll try to find ways to avoid this inconvience in the next version of the plugin.

    Thanks,
    Aakash

Viewing 15 posts - 241 through 255 (of 1,979 total)

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