[Aakash]

Hi Ruben,

Thanks for using Shortcoder. It could be that the theme is overriding the background color on the page wherever the shortcode is inserted.

Since shortcoder does not manipulate the content, there is no way shortcoder can strip off the styles. If background color is the only style which is not working then it is definitely a theme styling/overiding issue. You can confirm this by adding other styles like font color, size etc.

If theme is overriding the style, then you need to inspect the style or check with the theme/plugin author and see how to reduce the specificity of the CSS style.

Hope this helps.

Thanks,
Aakash

[Aakash]

Hi Ryan,

It might be that the WP Rocket is showing you old cached page when the plugin is enabled.

Please clear the WP Rocket cache and check it out.

Announcer works in a very simple way. So when WP rocket caches the page, it should contain the announcer plugin working on it. This way the page will cache along with announcer.

If you notice the issue again, please see if you need to reconfigure WP Rocket settings. If issue persists, please send me the page URL where it is not seen.

Thanks,
Aakash

[Aakash]

Hi,

Thanks for using GIW. Is the new repo private? Can you please share the logs printed when you pull the changes manually?

Thanks,
Aakash

[Aakash]

Hi Ryan,

1) Have you reviewed the settings configured under the “Display” tab? Is it set to “immediate”?
2) Are there any rules configured under “location rules” tab?

On your website, I can see the announcement working nicely. Is there any other announcement? If yes, can you please share the announcement ID?

Thanks,
Aakash

[Aakash]

Hi Lencer,

Thanks for confirming!
Have a great day 🙂

Thanks,
Aakash

[Aakash]

Hi Lencer,

I see that oxygen editor needs special handling for this.

Meantime, can you please add the code below in plugin editor to hide the WP Socializer in editing page?

Plugin editor –> wp-socializer\core\location-rules.php

Paste below code in lin no. 143

		if( isset($_GET['ct_builder']) && $_GET['ct_builder'] == 'true' ){
			return 0;
		}

Save the file.
Refresh the page when oxygen editor is active and WP Socializer should be hidden.

Thanks,
Aakash

[Aakash]

Hi Lencer,

Sorry for the late reply
. I haven’t used oxygen editor. I’ll check it out and let you know on how to hide the floating share bar when editing the page.

Thanks,
Aakash

[Aakash]

Hi Ryan,

Sorry for the late reply.

My guess is that there is some WordPress caching plugin active on your website. So guest users are seeing a cached page where the announcement is not inserted.

Can you please try after clearing the cache in the plugin and see if the announcement is shown?

Thanks,
Aakash

[Aakash]

Hi Lencer,

Thanks for using WP Socializer. I didn’t understand when you mean “share menu”. It is the popup box which opens when you click the “more/plus” icon.

Under the WP Socializer settings page, you can find the option “Show share menu” to hide that button.

Can you please check and let me know if that helps?

Thanks,
Aakash

[Aakash]

Hi there,

Thanks for using Announcer PRO plugin.

Can you please share your website URL? I’ll check on Safari and debug the issue live.

Thanks,
Aakash

[Aakash]

When you press Ctrl+Shift+J, a new window opens and under the “console” tab you will find errors in red color. Possibly one of the error is the cause. Can you please share that screenshot?

If otherwise you can use a color picker like below https://imagecolorpicker.com/color-code/45a02c and paste the “hex code” in the background color field example #00ccff

Thanks,
Aakash

[Aakash]

Hi Jesse,

The announcement box height is dependent on the font size. Reducing further height won’t work without reducing font size.

Please try the CSS below and change the numbers 14px and 19px as needed.

@media only screen and (max-width: 600px) {
    #ancr-22352 {
        font-size: 14px !important;
        line-height: 19px !important;
    }
}

Thanks,
Aakash

[Aakash]

Hi,

Thanks for using Announcer plugin.

1) it looks like in visual editor, the text and background are both white. Ideally the editor tries to mimic the active theme stylesheet. But for somereason text is white. I need to check the setup live. But instead can you please use the “text” mode as an alternative?

2) there should be a color picker for the background color field. It seems like there is a JS error which broke the page. Possibly #1 and #2 are related?

Can you please press ctrl+shift+j on your browser and check for errors in the console printed? It could be a conflict with another plugin installed on your website.

Thanks,
Aakash

[Aakash]

Hi Simpson,

Sorry for the late reply. Yes announcer does not re-adjust on resize because that is not usually performed.

I’ll introduce an API to readjust height in the next version of the plugin or try to readjust automatically.

I’ll let you know further on this in a couple of days.

Thanks,
Aakash

[Aakash]

Excellent! Glad it works 🙂
I’ll mark this topic as resolved.

[Author]

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