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Hi Aakash,

Do you have any update on this issue? We would love to upgrade to 5.1 but can’t do it without fixing this issue. Please advice.

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Got it, thanks for explaining. I was previously thinking you were referring to wordpress visual and text editor. I understand now that it’s the shortcode editor.

Thanks again.

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Aakash, it’s neither text editor nor code editor. It’s in a element called HTML code which is an inbuilt element in my theme Thrive architect.

It’s been applied the same way on all other pages as well (where it’s working fine).

Let me know if you need further information.

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Here is the live page BTW.

https://panaceatools.com/saws/table/ryobi/

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Aakash,

Since we moved back to 4.6 it’s working fine, correct.

It’s only happening on this particular site hvactraining101.com.
We upgraded 1 other site and it’s working fine there.
List of plugins installed are: AAWP, Ad inserter, Akismet, All-in-One WP Migration, Calder Forms, Duplicate Page, Esyoh, LLC Client Plugin, Google Tag Manager for WordPress, GP Premium, HD Quiz, Infinite WP – Client, Interactive World Maps, Mailchimp Forms by Mail Munch, Post Type Switcher, Pretty Links, Really Simple SSL, Redirection, Shortcoder, ShortPixel Image Optimizer, Smush Pro, SOGO Add Script Header Footer, Tablepress, Thrive Architect, Thrive Clever Widgets, Thrive Leads, Thrive Product Manager, Thrive Ultimatum, TinyMCE Advanced, Title and Nofollow For Links, User Profile Picture, User Role Editor, WordPress Popular Posts, WP All Export, WP AutoTerms, WP Crontrol, WP External Links, WP Mobile Detect, WPMU Dev Dashboard, Yoast SEO

I sent you the export over email.

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Aakash, Yes I did see your sencond message. This is not the site I tampered with from the database. It’s willysmoke.com. The site in question now is hvactraining101.com.

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Aakash,

I’m sure we don’t have a different page with a shortocder without -2. I checked.

Also, we had to revert the whole site back by a day to restore the old shortcodes. So I’m not sure if creating admin account is worth it.

This is not the site I considered changing the shortcodes from back end. So it’s not relevant here.

In summmary, I’m sure that the shortcode itself changed to a -2 version with regular one not being there at all (since live pages that have the regular code didn’t show the code output at all).

I’m hesitant to do the update again and I’m worried it will repeat.

Please advise on how to proceed.

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Aakash,

There are no duplicates. The version that has no -2 does NOT exist at all.

Screenshot below. If I search for the shortcode name, there is only one occurence and it has -2.

In summary, the old shortcodes converted to -2 and -3 versions and old ones are deleted causing the pages to not show the output.

When I manually try to remove -2, it reverts back to the same version WITH -2. I can send a screecast if you want to see this.

Screenshot:
https://trello-attachments.s3.amazonaws.com/5ad957c3a2caf07634850224/5e22f814dcde9346de9c358d/e522901ffc57c4f0f7e64dba962601fd/image.png

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